5 bus days to process order, then ship. Code holiday sale for 25% off ends 1/4/25
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Navi Candles TM by LushSher Cosmetics respects your concerns about privacy. Our policy explains what personal information we collect on our website and online services. Such as how we use the information, whom its disclosed to, how we protect your personal information. Our policy applies to website, mobile applications.
Consent
We get your consent when you provide us with your personal information to complete all transactions like credit card verification, placing orders, delivery and returns. So we imply that you consent to our collecting this information.
Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our terms of service.
Go Daddy
Our store is hosted by Go Daddy LLC. They provide us the online e-commerce platform which allows us to sell our products to you online. All payments are stored through Go Daddy data base, then once the payment is complete it is deleted. All of this is encrypted through Payment Card Industry Data Security Standard PCI-DSS.
We reserve the right to change this policy at anytime and we will notify you of any updates.
Terms and Conditions
This website is operated by Navi Candles by LushSher Cosmetics. So through out the site the terms "we, us, and our" refers to Navi Candles. We offer this website and all information, tools and services to you, the user being that upon your acceptance of all terms. By using our site you agree to be bound by these Terms of Service. If not, then you may not access the website or any services. We reserve the right to refuse any services to anyone for any reason at any time. Any of your information such as credit card information is always encrypted during transfer over the network. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services without written permission.
Prices are subject to change without notice. We have the right to modify our site. We shall not be liable to you or to any third party for modification, prices changes, suspension or discontinued services.
If you have any questions please feel free to contact us navicandles@outlook.com
Due to Covid please allow 3-7 business days to process orders. We do hand pour our candles in small batches. Some orders may require longer due to availability. Allow 3-5 business days for shipping and please note that shipping could be longer due to delays.
Used candles cannot be returned or refunded. However, we will replace or refund damaged products during shipment if you email a photographic proof of damage submitted to Navi Candles within 5 days of delivery. You also may return your unused products within 7 days of delivery for full refund. But the customer is required to pay shipping and handling. Please contact us at navicandles@outlook.com
Note: Due to covid we cannot currently accept any exchanges. Thanks for your understandingc
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